Shipping Policy
Shipping Policy
Last updated: November 1, 2026
Processing time
Our products are handmade in small batches. Orders usually ship within 3–5 business days (Monday–Friday, excluding holidays). Custom and personalized orders, such as custom-label candles, may take longer. We’ll let you know the expected timing when you order. During holidays and busy seasons, processing may take a few extra days.
Where we ship
We currently ship within the United States only.
Shipping rates
• Shipping is calculated at checkout based on your order’s weight and the method you choose (Economy or Standard).
• Orders of $100 or more qualify for free Economy shipping within the US.
Delivery times after shipping depend on the carrier and method selected. Once your order ships, you’ll receive a confirmation email with tracking information when available.
Local pickup
You can choose free local pickup at checkout at 5113 Hollis Street, Bakersfield, CA 93308. Pickup orders are usually ready in 2–4 days. We’ll email you when your order is ready.
Heat and candles
Natural waxes, butters and balms can soften or melt in high heat. Please bring packages inside promptly, especially in summer. Soft or melted products usually firm up again at room temperature. If an item arrives damaged, see our Refund Policy.
Lost or delayed packages
Once a package is handed to the carrier, delivery times are outside our control. If tracking shows your order as delivered but you can’t find it, check with neighbors and your local post office, then email us. We’ll help however we can. Please double-check your shipping address at checkout. We aren’t responsible for orders shipped to an incorrect address entered by the customer.
Questions
Email us at
wickednaturalsbulilly@gmail.com